WHAT IS A "PRE-ORDER"?
A pre-order is an order for an item that will be released in the future. Pre-orders are announced anywhere from 3-12 months in advance of the item being released. Each product will have an arrival ETA in the description. Please note this ETA is a rough estimate only and not a guarantee.
Most pre-orders require a deposit only to secure the item with the full amount due when the item arrives. Please read each product description so you are aware of the deposit price and the final price.
Please note all Pre Orders are non-cancellable after the Cut off Date.
PRE-ORDER IS CANCELLED
Deposit refunded in full
In some rare cases a manufacturer will cancel production of an announced pre-order. This is usually due to lack of interest from collectors but can happen for various other reasons.
If this happens, your deposit will be refunded in full.
ITEM IS DELAYED
Unfortunately we have no control over when a manufacturer will release their item or whether they will arrive on time. As such our arrival ETA's are a rough estimate only. We will not provide a refund if an item is delayed.
SHIPPING FOR PRE-ORDERS
Shipping will be charged once the item has arrived and ready for shipping. Please select "Pick up" option when checking out for Pre Orders.
If your order contains items that are in Stock and a Pre Order item, your order will be held and shipped in Full Together once the Pre Ordered Item has arrived.
We suggest making a seperate order for In stock items, if you would like them sooner.
If you have any further questions, please feel free to reach out to us on firstname.lastname@example.org